About us

About us

Go-Ahead Ireland (GAI) started running services under contract to the National Transport Authority on 9th September 2018, launching with the first new Public Service Obligation (PSO) route in Dublin for several years, the 175 operating between City West and UCD. We now operate 25 Outer Dublin Metropolitan Area (ODMA) routes, as well as 5 Dublin Commuter routes.

Our ODMA services operate from our Ballymount depot, and our Dublin Commuter services operate from our Naas depot. We have a fleet of over 200 buses and a team of over 600 colleagues. Before the COVID-19 pandemic, we had a year on year patronage increase of 24% from 2018 to 2019.

We are a progressive, agile and collaborative company who put the people and communities we serve at the heart of our company. We connect people to places in a friendly and professional manner. We are part of the Go-Ahead Group, a global transport provider of bus and rail services that places great importance on local people running its local companies.

 

Our background

We are a part of The Go-Ahead Group, a global transport provider of bus and rail services, with over 30 years of expertise in public transport. 

Founded almost three decades ago, Go-Ahead has transformed from a small bus operator in north east England to one of the UK’s leading providers of passenger transport. Since 2015, Go-Ahead Group has been expanding its international operations, launching bus services in Singapore and Ireland, as well as rail services in Norway and Germany.

Go-Ahead places great importance on local people running its local companies. If you wish to find out more about Go-Ahead Group please click here

 

Our Mission and Beliefs

Our vision is for “A world where every journey is taken care of”.

We believe in: Trusting people, being can-do people, building relationships and being one step ahead.

We aim to connect people to places in a friendly and professional manner.

We are proud to be serving the people within the communities in the areas we operate and aim to be a key partner with the communities we serve, ensuring active and positive engagement.

We put people and the community at the heart of our company, connecting people to places in a friendly and professional manner is what we aim for.

 

Our People

Group of people

We can`t make all these journeys happen without our team of over 600 professional and enthusiastic colleagues, most of which you will see on your daily commutes. They are the ones making sure “Every journey is taken care of” and we are “Connecting people to places”.

 

Meet the leadership team:

Andrew Edwards

 

 

 

 

 

 

Andy Edwards – Managing Director

Our Managing Director is Andy Edwards. Andy leads the executive team and sets the strategic direction for the business. Andy has 15 years’ experience in the bus industry, working in London, Singapore, Hong Kong and now  Ireland.   

 

James Caffrey

James Caffrey – Finance Director

Our Finance Director is James Caffrey. James holds accountability for financial management, IT and the key cross-functional area of contract management. James is a Chartered Accountant with over 20 years experience in this field working in Switzerland, UAE and Ireland.     

 

Niamh Swords

Niamh Swords – Head of Operations

Niamh Swords is the Head of Operations and is responsible for all aspects of service delivery and ensuring we operate a safe and reliable service for our customers. Niamh has responsibility for meeting and exceeding the National Transport Authorities performance obligations. Niamh has a project management and HR background and before joining Go-Ahead worked in Auckland New Zealand.

 

Chris Stringer

Chris Stringer – Head of Engineering

Chris Stringer is the Head of Engineering and is responsible for vehicle maintenance, safety and environment. Chris started his career as an apprentice in the transport industry over 14 years ago. Since then he has worked in the UK, Singapore and Ireland in senior management engineering roles.

 

Ciara Gallagher

Ciara Gallagher – Head of People

Ciara Gallagher is the Head of People and is responsible for HR, training, and internal communications for Go-Ahead Ireland. Ciara has over 14 years experience in HR across a range of sectors with a large number of employees.

 

Our services

Outer Dublin Metropolitan Area routes 

buses in the depot

 

Our Ballymount Depot based in Dublin 12, opened in July 2018. The Ballymount depot is home to our ODMA services, which are served by a fleet of over 150 single and double deck buses, as well as a team of over 500 colleagues.

 

On Sunday 9th September 2018, we launched the 175, Dublin’s first new Public Service Obligation (PSO) bus route in many years. The route operates between Citywest and UCD Belfield campus. We now operate 25 routes in the Outer Dublin Metropolitan Area and in 2019, carried 13.9 million passengers.

 

Route 197 – Swords – Ashbourne

Bus 197

On 24th of November 2019 we launched route 197, a new service which operates between Swords and Ashbourne. It is a great improvement to public transport, allowing for better transport connections for communities in the area.

 

Dublin Commuter routes

Coach in the depot

In December 2019, we started operation of our Dublin Commuter services. In total, we operate 5 routes from our Naas and Edenderry depots. These routes are served by 35 single and double deck coaches and a team of over 100 colleagues.